Why Is My Modem Not Working?

Why my WiFi is connected but not working?

WiFi connected but no Internet: Start with the router If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter.

On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself..

How can I test my modem?

To verify that your modem is functioning properly, use the following procedure to test for problems.Run the handshake test.Run the handshake test again.If the handshake test is successful, run the offhook test.Perform the offhook test again.If either the handshake or the offhook test fails again, reset the modem.More items…

Do I need to constantly restart my modem?

If constantly restarting your system fixes your problem, the problem may not be your equipment. The problem may be your internet speed. … If you have to restart your modem more than a couple of times a month, talk to your internet service provider. If your equipment isn’t functioning properly, replace it.

How do I get my modem back online?

To reboot your modem and your WiFi router:Unplug the power cord from the back of the modem and remove any batteries.Unplug the power cord from the WiFi router.Wait 60 seconds, and then reinsert any batteries and reconnect power to the modem.Wait at least two minutes to allow the modem to power up.More items…

How do you fix a router that is not working?

The reboot process is simple on most routers — unplug your router’s power cable, wait a few seconds, and then plug it back in. If you have separate modem, you may also want to try unplugging your modem’s power cable and plugging it back in after a few seconds.

How do I fix my modem?

To reboot your modem:Unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are OFF.Wait one full minute. Plug the power cord back into the modem.Wait for the internet light or main status light to turn green.Now try connecting to the internet again.

What do I do if my modem is offline?

What should I do if my network is offline?Check your modem’s Internet connection.You can check if your modem is connected to the Internet by connecting a device to the modem and seeing if you can still access the Internet .Restart the router to make sure it isn’t causing the issue.Make sure that your Internet service provider (ISP) connection is active.More items…•

Why did my router suddenly stop working?

Reboot your modem and router. Sometimes Internet service providers (ISP) make changes on their end that can change the settings that connect your router to the Internet. The way to fix this is to unplug both your modem and your router (you may have one piece of equipment that acts as both) and wait a full 60 seconds.

Can a modem go bad?

Changes in technology can make a modem obsolete. Upgrades and changes to your internet service can make your modem unusable. Even though, in theory, it still has a lot of life left in it. So those new internet speeds you’re excited about might cost you a new modem.

Is it a router or modem problem?

1) If you use WiFi, move your PC into the same room as your router and use an Ethernet connection. … If you have the problem and they don’t, the problem is with your PC. 4) Bypass the router and connect the modem directly to your PC. If the problem reoccurs, the problem is either with the modem or the connection.

How do I test my cable modem?

How to Check the Signal Strength on a Cable ModemOpen an Internet browser window.Type http://192.168.100.1 into the address bar of the browser. … Scroll down the diagnostics page that you pops up until you reach the section that shows your cable modem’s Downstream SNR, Downstream Power, Upstream SNR and Upstream Power.More items…

How do I diagnose my modem problems?

Cable modem router troubleshooting tipsMake sure that your cable modem’s MAC address is registered with your cable provider. … Check your cable modem’s Ethernet and coaxial cable connections. … If you are using wireless, check that your wireless connection is functioning correctly. … Power off your modem for at least 10 seconds and then power it back on.More items…•

Why is my router not responding?

Check the cable connection between router and computer, make sure your modem and computer is working completely fine. … Check the router settings and modem settings, make sure you have setup your router with the correct settings, if you don’t find the correct settings on your router.